RichEx SA values your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through payment providers)
- Order history
- Device and browsing information
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our website and services
- Send order updates
- Respond to inquiries
- Comply with legal obligations
Cookies
Our website uses cookies to improve user experience, remember preferences, and analyze website traffic. You may disable cookies through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
Sharing Information
We do not sell your personal information. We may share your information only with trusted service providers involved in payment processing, shipping, website operations, or where required by law.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Withdraw consent where applicable
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have questions regarding this Privacy Policy or your personal information, please contact us through the contact details available on the RichEx SA website.